On this day, Dec 28 at 10pm, we have managed to overcome the technicality issue in converting the raw files, whoa, 12 episodes of them.
For the whole morning, we were unable to find an all rounder application to split them into video, audio and subtitles as we expected. We must ensure that all buyers for this series must be able to switch on and off the subtitles as they wish, this is our first priority. And because of this priority, after nearly 3 hours of searching in the sea of information, we have found a freeware which is able to split the video, audio and subtitles, we were happy but we were wrong and misled.
We found out that the main issue is the audio file which is totally uncompatible with most of the media players (you name it, we tested it). Due to shortage of time and rushing deadline, we finally compromised with the same application but used it to extract video and subtitles only.
Thanks godness, we found a 2nd application which is able to extract, test and convert the audio without any problems.
This is to say that our technicality problems have been solved and we would use them for the rest of the projects.
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